Factual updates
Updates state what is known, what changed, and when the next update is due.
INCIDENT HISTORY
Incident history.
Confirmed incidents affecting customer data receive an initial notice, factual updates, and a closing summary.
Trust version 2026.11.3 · generated 2026-11-14T09:12:04Z
Proof
What this page is for
Confirmed incidents affecting customer data receive an initial notice, factual updates, and a closing summary.
This page lists confirmed incidents. If the list is empty, that is the current public record, not an omitted section.
On this page
What you get from this
No implied all-clear
Absence of an incident is not a claim that nothing can go wrong.
Closing summary
A closed incident keeps its record. It is not deleted to tidy the page.
Collection boundary
The boundary
We observe here
Byte and packet counts, protocol, an encryption indicator, destination country, network operator, registrable domain, the app or browser that opened the connection, timestamps, and direction.
We never collect here
Communication content, URLs, paths, query strings, DNS names beyond the registrable domain, headers, cookies, tokens, files, screenshots, form data, keystrokes, usernames, email addresses, hardware serial numbers, or precise location.
Coverage is not complete. Some traffic paths are not observable from the interfaces we use, and geolocation is advisory rather than authoritative.
Availability across plans
Personal
Included
Pro
Included
Team
Included
Enterprise
Included